Privacy policy
We Collect
We may collect personal information such as:
your name
email address
phone number
billing and shipping address
payment details processed through our payment providers
order history
any information you provide when contacting us
We only collect personal information that is necessary for a lawful business purpose connected to our activities.
How We Use Your Information
We may use your information to:
process and fulfil your orders
communicate with you about your order
respond to enquiries or customer support requests
improve our website and customer experience
keep records of sales and customer communications
send marketing emails if you have chosen to receive them
Under New Zealand privacy guidance, organisations should be open about why information is collected and what it will be used for.
Payments
We do not store your full payment card details ourselves. Payments made through our website may be processed by third-party payment providers such as Shopify Payments, PayPal, or other secure payment services.
Cookies and Website Data
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and help us understand how people use the site.
Cookies are commonly used to support website functions and provide website owners with usage information.
You can usually adjust your browser settings to refuse cookies if you prefer.
How We Store and Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
We keep personal information only for as long as it is reasonably needed for business or legal purposes. New Zealand privacy principles require organisations to keep information secure and not retain it longer than needed.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only where necessary to run our business, such as:
payment providers
shipping and delivery providers
website or ecommerce service providers
professional advisers where required
We may also disclose information where required by law.
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if you believe it is inaccurate.
The Privacy Act 2020 gives individuals rights to access and correct their personal information.
To request access or correction, please contact us using the details below.
Marketing Communications
If you subscribe to our mailing list, we may send you updates, offers, or news about Bowl Collective NZ. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, or if you would like to request access to or correction of your personal information, please contact:
Bowl Collective NZ
Email: info@bowlcollective.com
Website: www.bowlcollective.co.nz